Privacy Policy

Privacy Policy for [ https://www.grocery-junction.in]Last Updated: March 30, 2025At [ https://www.grocery-junction.in] ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our grocery delivery application ("App") and website ([Your Website URL], collectively referred to as the "Service"). By using the Service, you consent to the practices described in this policy.1. Information We CollectWe may collect the following types of information:Personal Information:Name, email address, phone number, and delivery address provided during account registration, order placement, or customer support interactions.Payment information (e.g., credit/debit card details) processed through secure third-party payment providers.Age verification data for purchases of age-restricted items (e.g., alcohol), where required by law.Automatically Collected Information:Device information (e.g., IP address, device type, operating system, browser type).Usage data (e.g., pages visited, items viewed, time spent on the Service).Location data (e.g., approximate location based on IP address or precise location if you enable location services for delivery purposes).Information from Third Parties:Data from social media accounts if you log in via third-party platforms.Analytics data from tools like Google Analytics.2. How We Use Your InformationWe use your information to:Process and fulfill your grocery orders, including delivery coordination.Communicate with you about your account, orders, or customer service inquiries.Improve the Service by analyzing usage trends and preferences.Personalize your experience (e.g., recommending products based on past orders).Send promotional offers, newsletters, or updates (with your consent, where required).Verify your identity for age-restricted purchases.Prevent fraud, enforce our Terms and Conditions, and comply with legal obligations.3. How We Share Your InformationWe do not sell your personal information. We may share it with:Service Providers: Third parties that assist with payment processing, delivery, website hosting, analytics, or customer support. These providers are contractually obligated to protect your data.Legal Compliance: Authorities or regulators when required by law, subpoena, or to protect our rights, safety, or property.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you where required.4. Cookies and Tracking TechnologiesWe use cookies, pixels, and similar technologies to enhance your experience, track usage, and deliver targeted ads.You can manage cookie preferences through your browser settings, though disabling them may affect Service functionality.5. Your Choices and RightsDepending on your jurisdiction, you may have the following rights:Access: Request a copy of the personal data we hold about you.Correction: Update or correct inaccurate information.Deletion: Request deletion of your data, subject to legal retention requirements.Opt-Out: Unsubscribe from marketing emails via the link in our communications or by contacting us.Location Data: Disable location services in your device settings (note: this may limit delivery functionality).To exercise these rights, contact us at [Your Support Email]. We will respond within the timeframes required by applicable law.6. Data SecurityWe implement reasonable technical and organizational measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or misuse.However, no system is 100% secure, and we cannot guarantee absolute security.7. Data RetentionWe retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.For example, order data may be kept for [X years] for tax purposes, while inactive accounts may be deleted after [X months/years] of inactivity.8. Children’s PrivacyOur Service is not intended for individuals under 13 years of age (or the applicable age in your jurisdiction). We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.9. International Data TransfersIf you are located outside [Your Country], your data may be transferred to and processed in [Your Country] or other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, where required.10. Third-Party LinksThe Service may contain links to third-party websites or services (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before providing information.11. Changes to This Privacy PolicyWe may update this Privacy Policy periodically. The updated version will be posted on the Service with the "Last Updated" date revised. Your continued use of the Service after changes constitutes acceptance of the new policy.12. Contact Us If you have questions or concerns about this Privacy Policy, please reach out to us at:Email: [groceryjunction20@gmail.com]Phone: [9263144701]Address: [tati more, tatisilwai, ranchi, jharkhand-835103]